The module will focus on operational efficiency, from developing the retail idea to deciding which products to sell, to determining the right suppliers and pricing and coming up with suitable go-to market strategies. Additionally, the module will be discussing about how to communicate with customers, work with the community, or hiring and overseeing the individuals that run and support the enterprise. After all, retail is a people business. Through this module, participants will get to understand more about people management.
- Process of management – Planning, Organizing, Leading and Controlling
- Discuss characteristics of highly effective retail organizations
- Discuss current challenges facing human resource management, including the impact of downsizing, displacement and outplacement
- Implement operations plan to achieve retail excellence
MODE OF ASSESSMENT
- Role play
- Pair work / Group Work
Certificate of Attendance from atomi Pte Ltd
$700 before gst
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